Installation Procedure

Independent House / Village House

1

Users provide needs and information.

2

Staff carry out on-site inspections.

3

Staff provide feedback to users on the results of on-site inspections.

4

Arrange electrical works to install charging piles.

5

Power up to activate acceptance.

Private housing accommodation

1

Users provide needs and information.

2

Staff carry out on-site inspections.

3

Staff provide feedback to users on the results of on-site inspections.

4

Then contact the management company to discuss the power supply arrangements.

5

Obtain consent from the electricity distribution network.

6

To carry out installation of electrical works in accordance with the requirements of the Property Management Office.

7

Arrange meter testing and installation with CLP.

8

Install the user's electrical outlet and related equipment.

9

Power up and start acceptance.

Commercial Car Parking Spaces

1

Users provide needs and information.

2

Staff carry out on-site inspections.

3

Next, please contact the management company to discuss power supply arrangements.

4

Discuss customer payment methods and choose a business model.

5

Arrangement of electrical works.

6

To carry out installation of electrical works in accordance with the requirements of the Property Management Office.

7

O&M for additional charging service revenue.

8

Power up to activate acceptance.

Frequently Asked Questions

Q1: Is excavation required if there is a road or footpath separating a residential area from a parking space?

A1: Where residential areas are separated from parking spaces by roads or footpaths, excavation work will be required, which significantly increases the difficulty and cost of installation.

Q3: Do I need to remove the obstruction if the electrical panel in my home is blocked?

A3: The installation process involves connecting the electrical cable to the EV charger in the parking space. If the electrical panel is obstructed, it may be necessary to modify your home's interior decoration and furniture arrangement.

Q5: Is it possible to apply for a separate power supply for EV chargers?

A5: Application can be made. The power company may require the customer to provide a separate meter box, which may also involve antenna or oyster pit works, and the works may take longer than usual.

Q2: If the flat is not located on the ground floor (first floor or above), how will the wiring be laid?

A2: If the flat is not located on the ground floor (first floor or above), laying of wires may involve external scaffolding and other building works and hence additional charges may be levied by the service contractor. In addition, property rights issues may arise as the installation of the wiring will pass through other floors. It is important to consult with and obtain consent from residents on the lower floors prior to installation.

Q4：Can I install a three-phase charger for electric vehicles?

A4: Yes, it is possible to install a 3-phase EV charger. However, the installation depends on whether the existing isolating switch meets the specifications for a 3-phase supply (e.g. 4-pole isolating switch) and whether a residual current disconnect (RCD) has been installed.